Emergency Services Fast Track

Over the past months, SRMC’s emergency department has seen an increasing number of patients from the community. The influx has been composed of both high and low acuity patients and it was soon realized that to serve our patients more efficiently, a solution needed to be developed that would accommodate various process flows. After observing ED flow, we realized that beds were being utilized by low acuity patients, leaving higher acuity patients in the waiting room. In order to reduce the time it takes for a patient to see a provider, a fast track process was developed, focusing on low acuity patients by getting them in and out as quickly as possible, freeing beds for those patients who need them most.

The fast track will be operated using emergency department rooms 5 and 6, as well as the sub-acute waiting room. During peak volume hours, patients will be seen by an ED physician in the triage room, who will conduct a medical screening and initiate the work-up. Low acuity patients will then be transferred to a provider in fast track, while high acuity patients will be transferred back to the main ED.

It is expected that the  ED fast track will go live in early December. If there are any questions, please contact Denice Greene, Senior Leader for Emergency Services or Dr. Oronde Smith, Medical Director for Emergency Services.

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