Archive for September, 2012

Patient Satisfaction: Our Indication of Success

In industries where a tangible product is delivered, customer satisfaction often is driven by consistent service in delivering a standard product. In service industries such as healthcare it can be more challenging—our product isn’t always tangible. Our “product” that our patients and families seek is called comfort, empathy and better health. You can’t measure that through six-sigma uniformity. The delivery of excellence in healthcare often requires the healthcare team caring for patients to tailor their services to very specific and individual needs, customs and preferences. Continue reading ‘Patient Satisfaction: Our Indication of Success’

Newly Credentialed Physicians at SRMC

Jayme Tishon, MD Gastroenterology
Allan Hardy, MD Gastroenterology
Peter Pyatak, MD OB/GYN
Jorge Dolojan, MD Pulmonology
Kailash Amruther, MD  Radiology  Continue reading ‘Newly Credentialed Physicians at SRMC’

Dr. Emerald O’Sullivan-Mejia

Dr. Emerald O’Sullivan-Mejia, a Pathologist at SRMC, attended Eastern Virginia Medical School from 2001 -2005 and worked to complete her residency in Anatomic and Clinical Pathology at Virginia Commonwealth University Health System/Medical College of Virginia from 2006- 2010.  Dr. O’Sullivan completed her training with a fellowship in Hematopathology at Virginia Commonwealth University Health System/Medical College of Virginia from 2010- 2011.  Continue reading ‘Dr. Emerald O’Sullivan-Mejia’


Newsletters

September 2012
M T W T F S S
« Aug   Nov »
 12
3456789
10111213141516
17181920212223
24252627282930

SRMC Tweets

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 3 other followers