NEW Concurrent Query Process – Begins Nov. 27

Concurrent Queries will now be completed in the hCare Clinician Portal.

All concurrent queries will now be sent to a physician using HPF.  Guidelines for querying a physician do not change, but submission will be electronic vs. paper query.  Concurrent queries will now be a missing text deficiency in hCare. 

Responding to Concurrent Queries will be the same process as Post-Discharge Coding Queries. 

Responding to a Concurrent Query:

  • Simply document the concurrent query response in the yellow text box on the query form. Click COMPLETE to submit the query.

Decline a query 1 of 2 ways:

  • Document the reason the concurrent query is declined in the yellow box. Click COMPLETE to submit the query.
  • Click Decline. Provide comments in the Reason field to send a note to the CDI Specialist. Click OK

For more information about the process, contact the HIM Department – Donna Maier at ext 4571.

For more information about Concurrent Queries, contact your CDI Specialist, Erica Spence at ext 4772.

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